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‘An Arm and a Leg’: How to Negotiate for Lower Medical Bills


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Negotiating medical payments is commonly potential. It sounds laborious — and it may be — however what if we received it all the way down to a science? Mapped out all of the strikes forward of time? Jared Walker and his crew on the nonprofit Greenback For are working a giant experiment to see whether or not they can just do that.  

The parents at Greenback For went superviral on TikTok in early 2021 with a 60-second recipe for crushing medical debt by accessing charity care, monetary help that the majority U.S. hospitals are legally required to supply.

Subsequent, a bunch of whip-smart volunteers helped Greenback For develop a user-friendly system to assist individuals apply for that help. Greenback For additionally began holding classes on Zoom, instructing individuals the ins and outs of making use of for charity care — and serving to others to take action. The group says its work has helped erase greater than $18 million in medical debt. 

However heaps of people that can’t afford their medical payments don’t qualify for charity care. So Greenback For is making an attempt one thing new: what they’re calling a “negotiation lab” for gaming out one of the simplest ways to barter with hospitals and debt collectors. 

On this episode, we pay attention to one in all Greenback For’s real-life negotiations with a debt collector. 


“An Arm and a Leg” is a co-production of KHN and Public Street Productions.

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