Downloading an app for virtual care? No need. Choose Webex Telehealth Connector for Epic

Cisco in Healthcare? Don’t you simply promote switches and routers?” After I speak to clinicians, that is typically a query they ask. And we welcome the dialog as a result of it means we will cease speaking bits, bytes, speeds and feeds and actually dive into how expertise is remodeling affected person care. We are able to speak about how Webex, voice, video, contact middle, wi-fi and mobility applied sciences have reworked each clinician’s expertise.  We are able to speak about how Cisco has at all times invested in healthcare innovation and the way we doubled down during the last 12 months – particularly in digital care – to assist our clients get by means of tough instances. And it begins to make sense that in at the moment’s always related world, healthcare doesn’t occur with out Cisco remodeling the expertise for clinicians and sufferers alike.

For a few years, Cisco innovation has been foundational to the expansion of the telehealth business, and we’re excited to announce the following technology of digital care with our official launch of the Webex Telehealth Connector for Epic. Sufferers and clinicians can now launch Webex digital care periods instantly from inside EPIC workflows with out downloading any software program.

The best telehealth choice for many healthcare suppliers and sufferers is a safe, webRTC expertise just like the one delivered by Cisco’s Webex Telehealth Connector for Epic. After I take a look at the long run, sufferers received’t be compelled to obtain a brand new app or create a username and password simply to fulfill with their physician.  A no-download expertise might even be extra vital for nations which are earlier within the telehealth adoption curve as rules on digital care are quickly evolving throughout the globe

What’s at stake?

COVID-19 prompted governments worldwide to briefly chill out regulatory enforcement of telehealth utility safety necessities, permitting healthcare suppliers to rapidly get again to work. Whereas that was crucial within the short-term, it grew to become clear that healthcare methods have too many siloed telehealth choices at the moment. And plenty of of them aren’t built-in, not scalable and never safe. Healthcare system CIOs inform us one in all their highest priorities is to determine an enterprise telehealth normal that’s built-in into the present workflow AND can scale securely.

For telehealth to be sustainable post-pandemic, it has to raised than it’s at the moment.  Listed below are 5 keys for sustainable digital care adoption globally;

  • Easy to help.  Leverage expertise IT is aware of and that your CISO helps, like Webex.
  • Straightforward to attach. Nearly each browser and smartphone at the moment help an app-less expertise through webRTC. Sufferers are saying no to new app downloads and new passwords
  • Safety built-in. Safety can’t be an afterthought when delivering telehealth at scale. We designed our resolution to leverage the HITRUST licensed Webex Groups platform and meet ISO 27001, 27017, 27018 requirements
  • Dependable platform. Clinicians have to be assured it can work each time.  And IT wants real-time visibility into connection points and go to telemetry that may assist them reduce frustrations for each suppliers and sufferers. Cisco Webex Management Hub delivers connection information crucial to maximise uptime.
  • Built-in into present workflows. Suppliers and clinicians need a course of they know and belief for affected person care with out leaping by means of expertise hoops.  We built-in Cisco Webex with Epic by means of the Epic App Orchard APIs for a straightforward expertise from begin to end.

What’s subsequent in digital care?

Whereas nobody is aware of for certain, it’s doubtless that privateness and safety necessities by governments and healthcare authorities worldwide is not going to solely return to prior-pandemic rules however are more likely to improve in complexity because the variety of digital visits explode. When you think about the brand new rule on info blocking, the extent of complexity in healthcare infrastructure doubles once more. We hear from IT leaders day by day that they need to simplify the variety of methods they help.  That’s why Cisco doubled down on Webex and healthcare innovation. The Epic integration is the primary launch of many options from Cisco.

Be taught extra about telehealth and collaboration from Cisco and keep related to all healthcare subjects and thought-leadership with our #HealthcareNow weblog sequence.


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