Formerly a SNF-Based Platform, connectRN is Now Honed in on Home Health

The connectRN platform was constructed to search out nurses and different well being care professionals work, notably in expert nursing services (SNF).

However over time, staff had been asking sufficient about residence well being alternatives that the corporate thought it ought to get additional into home-based care. Serendipitously, Amedisys Inc. (Nasdaq: AMED) got here into the image and partook in connectRN’s $76 million funding spherical, introduced final December.

Since then, connectRN has employed a VP of its residence well being enterprise in Cora Jaulin, who had labored for over a decade beforehand within the non-medical residence care world with Arosa and HouseWorks. 

And total, residence well being progress has grow to be a core focus for the corporate, one of many key progress areas it plans on driving over the near- and long-term future.

“We’re undoubtedly persevering with to study in regards to the wants within the residence well being area,” Jaulin informed House Well being Care Information. “There continues to be a scarcity of labor. Due to this fact, it’s kind of excellent timing for us to leap into this area to assist our residence well being companions actually suppose by the right way to serve up alternatives for a house well being clinician, and to proceed to ship on our total promise to supply alternative and alternative.”

Thus far, the Waltham, Massachusetts-based connectRN has raised over $95 million in funding. By a tech-enabled platform and community, its objective is to enhance clinicians’ lives by giving them extra entry, alternative and help.

Within the residence well being area, studying what entry, alternative and help seem like continues to be one thing connectRN is studying about day-after-day. Figuring that out will theoretically result in returns for the corporate, the employees on its platform and the house well being firms it has partnered with. 

“Nothing has stunned me from these [learnings] essentially, however the high quality of the care being delivered is type of a singular problem,” Jaulin stated. “The issue, as we evaluate the expert nursing facility area to the house, is that our clinicians are going one-on-one offering care, and that presents distinctive challenges. Not solely managing the standard of care being delivered, but additionally in supporting a clinician when she’s the one individual within the residence.”

Ted Jeanloz, connectRN’s CEO, harped on the truth that connecting “free agent” nurses to one another was all the time an organization objective. But it surely has been ratcheted up as a spotlight ever since residence well being grow to be extra of a precedence, on condition that it may well typically be an remoted job.

“This provides extra unbiased nurses the consolation and security of a community of people that they belief,” Jeanloz informed HHCN. “And we predict we will really ship an improved expertise, and have individuals favor to work on this mannequin.”

Dumb sufficient to ask the appropriate questions

The corporate has two distinct benefits at this level: it’s partnered with one of the crucial important gamers in the whole business in Amedisys, for one, and can be new sufficient to the business that it’s not afraid to ask dumb questions. 

Generally these dumb questions from the skin trying in, nonetheless, can result in breakthroughs.

“We come at this from a really product-centric and expertise view, and are perhaps dumb sufficient to ask questions like, ‘Why do you do it that means? And, ‘What if we did it this fashion?’” Jeanloz stated. “So we’ve each been capable of enhance one another’s processes. As a result of we’re unbiased on the way it’s all the time been achieved. And so they’re capable of present us kind of what best-in-class seems like at present.”

Gaining entry into the best-in-class practices from Amedisys permits the corporate to get a baseline, but additionally problem one of the crucial authoritative voices within the enterprise. 

The partnership can be, inadvertently, a reasonably good promoting device.

“I believe anytime, in any market, when a startup like us will get to associate with a real business chief, that draws consideration,” Jeanloz stated. “It’s definitely been useful for us in opening doorways and constructing new relationships.”

Shifting ahead, the corporate can be working to grasp the regulation modifications coming to the business, and the way they may support within the effort from a workforce perspective.

By the top of this yr, connectRN hopes to have 2,000 residence well being clinicians on its platform.

“However that’s simply scratching the floor,” Jaulin stated.

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