OSF HealthCare made the tough resolution to exit the group most cancers middle in early 2020 after their associate introduced they had been promoting to a unique well being care system. Whereas this might have been considered as a setback, OSF took the distinctive alternative to plan and construct a model new state-of-the-art facility.
“All we needed to do is work out learn how to develop a most cancers middle with out interrupting look after our sufferers,” stated Lynn Fulton, president of OSF St. Joseph. “The answer was to arrange a short lived most cancers middle whereas we designed the everlasting location. To make that occur, we pulled in Eric Webb from PointCore, who was instrumental within the sourcing and contracting of a conveyable linear accelerator, in addition to Matt Steffen from Efficiency Enchancment.”
Along with the area, it was additionally essential to rent a crew that will serve in each the short-term and everlasting areas.
“We had great curiosity in our new middle,” Fulton stated. “I used to be lucky to rent Lacey Howard, a radiation therapist. Lacey assumed the position of supervisor and now serves as our most cancers middle supervisor. She offered the scientific management wanted to start providing providers rapidly.”
With staffing in place, OSF St. Joseph stood up the short-term most cancers middle in a matter of months and started planning the everlasting website. The brand new OSF Most cancers Middle opened its doorways to sufferers a yr later in October 2021.
Course of mapping
With plans to make use of the primary flooring of the OSF Middle for Well being in Bloomington because the everlasting location of the OSF Most cancers Middle, the occupants of the second flooring gave a portion of their area to the most cancers middle crew for the short-term website.
“Two days after OSF employed the crew for the most cancers middle, we began engaged on course of maps to open up the situation as quickly as doable,” stated Matt Steffen, a Efficiency Enchancment specialist at OSF St. Joseph. “This requires the creation of a step-by-step flowchart to visualise all of the actions that happen in a course of and who performs them.”
The short-term location opened with the usage of a cell unit that contained a conveyable linear accelerator to supply radiation beam remedy to sufferers. Efficiency Enchancment then put collectively a multidisciplinary group to map out workflows for radiation remedy, nurse navigation, genetic counseling, pharmaceutical assist, lab testing and infusion providers.
“Our objective was to construct a patient-centered mannequin. We got down to course of map the affected person journey from the second they’re recognized with most cancers to the day they end their therapies,” Steffen stated. “That meant speaking with Mission Companions from every self-discipline to know the steps they take to serve our sufferers.”
The multidisciplinary crew then used this data to find alternatives for enchancment, streamline processes and create progressive options to issues sufferers may encounter. Efficiency Enchancment held weekly evaluation conferences to make sure undertaking milestones had been met on time.
“With the assistance of Efficiency Enchancment, we had been capable of join with so many various departments and supply nice look after our sufferers, even within the short-term area,” stated Lexie Schwartz, director of Outpatient and Ancillary Companies at OSF St. Joseph. “We had been then capable of transfer into our everlasting area with none disruption to our sufferers.”
OSF Most cancers Middle in Bloomington
The short-term location of the OSF Most cancers Middle closed on October 15, 2021. The everlasting website opened 4 days later. The ability provides the newest in radiation remedy, infusion providers, genetic counseling, pastoral care and entry to scientific trials. Nurse navigators can be found to information sufferers from analysis by means of therapy.
“The partnership between Efficiency Enchancment and our most cancers middle management crew was important within the growth of the OSF Most cancers Middle in Bloomington,” Fulton stated. “By pairing our scientific experience with Efficiency Enchancment’s instruments, sources and undertaking administration experience, we had been capable of create a real patient-centered supply mannequin.”